Questions, answered
Everything people ask before ordering. If yours isn’t here, send us a message.
Ordering & photos
What kind of photo works best?
A clear, well-lit photo where the face fills a good part of the frame. Phone photos are perfect. Our team looks at every image by hand before printing, and if a different photo would come out sharper we’ll email you first. You’ll never be guessing.
Can I add my own text?
Yes, and it’s included. No extra charge. Add a name, a nickname, a date, or a joke. “Best Dad by Par” and “If Lost, Return to Dave” are two of our most-ordered.
Do you print on both sides?
We can. Most people put the photo on one side and a message on the other. Just tell us what you’d like on the back when you order.
Can each ball in the pack be different?
Yes. A different kid on each ball is a popular one. Add a note with your order or email us and we’ll set it up.
Do I need to know anything about golf?
Not a thing. You pick the photo and the words; we handle every golf-related detail. Most of our customers have never played a round in their life.
The balls themselves
Are these real, playable golf balls?
Yes. Brand-new white golf balls, never played or refurbished. Plenty of people keep the first set on a desk or shelf, but they’re made to be hit.
Will the print peel or wash off?
No. It isn’t a sticker or a decal. The ink is cured directly onto the surface of the ball, so it won’t peel, smudge, or rinse off. Like anything you hit with a golf club, it will eventually scuff with heavy play.
Is it printed in color?
Full color. Photos come out as photos: skin tones, a dog’s coat, a bright team jersey. That’s the whole point.
How many balls come in a pack?
Our 3-pack starts at $19.95 and is what most people gift. Larger packs are available, and they get cheaper per ball as the pack gets bigger.
Shipping & delivery
How fast will it arrive?
Two clocks, and we keep them honest. We print and ship within 1–3 business days. Most go out in two. Standard delivery is then 3–6 business days depending on how far you are from California. Those are estimates, not guarantees.
I need it by a specific date. Can you help?
Email us before you order with the date and your zip code, and we’ll tell you honestly whether it can make it, and confirm it in writing. Birthdays and Father’s Day are our busiest weeks, so earlier is better.
When is delivery free?
Standard delivery is free on U.S. orders of $50 or more after discounts, before tax. Full conditions are on our shipping page.
Do you ship outside the U.S.?
Not yet. U.S. addresses only for now. Email us if you’re abroad and we’ll let you know when that changes.
How do I track my order?
We email tracking the moment your box leaves us. If you can’t find it, message us with your order number and we’ll look it up.
After you order
What if I don’t love how it turns out?
We make it right. If the print doesn’t match what you approved, or there’s a defect or shipping damage, email us within 15 days with a photo and we’ll reprint or refund. Your choice. Usually you don’t even need to send anything back.
Can I change or cancel after ordering?
If we haven’t printed yet, absolutely. Email us right away and we’ll catch it. Once your design is on the ball it can’t be un-printed, since it was made only for you.
Do you do bulk, corporate, or event orders?
Yes. Tournaments, company gifts, groomsmen, charity scrambles. Email us with your quantity and date and we’ll send pricing.